Privacy & cookie policy

Who we are

STB Books is operated by STB ENTERPRISE LTD (company number SC727872). Privacy enquiries can be sent to customer@stbbooks.co.uk.

Information you provide

If you email us or use live chat, we may receive your name, email address, message and any order details you choose to provide. We use this information to respond to your enquiry, provide support and maintain appropriate business records.

Cookies and local storage

The site stores your cookie preference on your device. Live chat is not loaded unless you choose “Accept” in the cookie banner. You can clear this choice at any time through your browser's site-data settings.

Third-party services

With your permission, the site loads Tawk.to live chat, which may process technical and conversation data. Book links take you to Amazon.co.uk; Amazon's own privacy and cookie policies apply once you visit its service. The website is hosted using Vercel infrastructure.

How long we keep information

We keep correspondence only for as long as it is reasonably needed to deal with the enquiry, meet legal obligations or maintain business records.

Your rights

Depending on the circumstances, you may ask for access to, correction of or deletion of your personal information, or object to how it is used. Contact us at the email above to make a request.