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Legal information

Privacy policy

This page explains the information STB Books may receive from trade enquiries and how it is used.

Information we receive

When you contact us, we may receive your name, business name, email address, telephone number, delivery address, website or selling channel and details of the products or services you are interested in.

How we use it

  • To answer enquiries and assess trade-account requests.
  • To prepare quotes, process orders and arrange delivery.
  • To provide customer service and maintain business records.
  • To meet legal, accounting and fraud-prevention obligations.

Sharing and retention

Information may be shared with service providers where necessary to operate the business, such as payment, accounting and delivery providers. We retain information only for as long as needed for the purpose collected and any applicable legal obligations.

Your choices

You may ask to access, correct or delete personal information we hold, subject to legal limitations. Contact trade@stbbooks.co.uk with your request.

Last updated: 13 August 2026.

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